Alexandria City Public Schools
ACPS Blackboard and Canvas Help Request
Please use this form to request help with ACPS Blackboard and Canvas only. Other requests for technical assistance should be directed to the ACPS Help Desk at
What is your primary affiliation with ACPS?
Which best describes your request?
unable to login/forgot password
receiving an error message
request enrollment in a course/organization
change school assignment in Blackboard
unable to find information in Blackboard
merge courses with another teacher
request a new course/organization
Please be as specific as possible to help us assist you more quickly. If you are reporting a problem with a course, please include the course number.
Please include the name and version of the web browser you were using when the problem occurred (i.e. Firefox 22.1)
Attach a File
(screenshot or error message, list of users to enroll in a course, etc.)
Do Not Fill This Out